Frequently Asked Questions

RoomMe Mobile App - General Questions

The sensor catches my entry too far or misses my entry. How do I fix this?

To make adjustments to a sensor sensitivity:

In the RoomMe app, go to Settings -> Sensors, and connect to the sensor you'd like to set.
In the maintenance screen that opens, click on ENTRY SENSITIVITY.

Based on the issues you are experiencing, you can change the sensitivity bar to:

 

  • Much Closer - Choose this option if currently the sensor catches your entry when you are quite far from it.

  • Closer - Choose this option if currently the sensor catches your entry when you are a bit far from it.

  • Normal - Choose this option to leave the sensitivity as it.

  • Further - Choose this option if currently you need to be too close to the sensor, for it to catch your entry.

  • Much Further - Choose this option if currently you need to be very close to the sensor, for it to catch your entry.


If you find that the small adjustments are not good enough, you can recalibrate the with the sensor. To recalibrate, from the Sensor Maintenance screen, choose RECALIBRATE and follow the instructions.

INTELLITHINGS LTD.

HEAD OFFICE

10 Hanehoshet st.

Tel Aviv, Israel

Tel. +972 72 2211692

Email. sales@intellithings.net

ROOMME SUPPORT

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