Frequently Asked Questions
Before You Purchase
Must RoomMe sensors be installed on the ceiling?
How many RoomMe sensors do I need?
What is the expected battery life for RoomMe sensor?
How many users can be defined?
How many rooms can be defined in one system?
When there are several people in a room, by who's personal preferences RoomMe sets room devices?
Does RoomMe require Bluetooth to be on at all times on the smart phone?
What happens when I kill the RoomMe app?
Can RoomMe identify strangers / guests / burglars?
What smart phones and watches are supported by RoomMe?
RoomMe Mobile App - Setup
During smart device discovery, some of my smart devices were not found. What can I do?
On initial connection with a sensor, I'm asked to enter a passcode. What is the passcode?
Do I need to pair the sensors with the phones?
RoomMe Mobile App - General Questions
How do I add a sensor?
How do I delete a sensor?
How do I replace a sensor?
The sensor catches my entry too far or misses my entry. How do I fix this?
Room leave detection seem to be slow. Can this be fixed?
How do I remove or add smart devices / systems?
RoomMe Samsung Smart Watch Support
When using the watch, the sensor catches my entry too far or misses my entry. How do I fix this?
Can I get a haptic notice on the watch upon entry?
Will Smart Watch based location identification work even when my watch is not connected to the phone?