From reading the setup guides and docs It seems the sensor LED should be pointed at the room entryway. In my case this is the front door opening to the kitchen. I have set up the sensor in a way that the LED is closest to the edge of the RoomMe device that is closest to the door. It seems though that all my notifications are reversed in that Entry events are Exit events and vice versa. Am I reading the guide correctly?
This could be unrelated but I set up the device in another room and have since changed the room renamed the sensor and updated the sensor. Everything seems to work except for the direction events are reversed as mentioned above and the name of the sensor has not changed on the event notifications. (It has changed as displayed in the app and I have rebooted and updated the sensor).
thank you for any help!
Hi Ryan,
In the app, please go to Settings->About->Contact Support and send us the email.
This email includes a log file that enables us to debug your system.
Just to confirm: You have more than one sensor currently installed in your system, right?
Thanks,
RoomMe Support Team.
I currently have one sensor set up and running although I do have 2 in total.
This is an important note so I'll write it in here as well:
For RoomMe to work you need at least two devices installed.
Only when you enter the second room, RoomMe gets the exit event from the first one.
As long as you have one device, you will not get exits and thus no (re)entry to the room.
Only when you are out of range, you will be forced out and then get entry once back.